Smart workflow and task management platform for legal teams
Legal teams were drowning in 5+ tools for one job. I designed the unified workspace that got 89% weekly retention.
About
Legal professionals were context-switching between 5 tools to manage cases. I designed a single workspace that unified tasks, deadlines, documents, and communication — hitting 89% weekly retention and eliminating 60% of tool-switching.
The Challenge
Key Insight
Legal work isn't about individual tasks — it's about maintaining the narrative of a case over months. The biggest pain wasn't 'I can't find the file,' it was 'I can't remember why we made that decision in March.' The product needed to be a case timeline, not a task list.
The Approach
Defined the problem
Translated user feedback and product goals into clear problem statements and design priorities.
Mapped user journeys
Analyzed end-to-end user flows to understand how users move through the product and where friction occurs.
Created wireframes
Designed low-fidelity wireframes to explore structure, hierarchy, and flow across key parts of the product.
Designed core flows
Designed the main product flows and interactions, balancing usability, clarity, and scalability.
Validated with users
Tested designs with users, iterated based on feedback, and refined both flows and microcopy.
Shipped with engineering
Partnered closely with engineers to ship the product, ensuring design intent translated cleanly into production.
Design highlights
Main features
Meetings
Notifications
Empty states
By the numbers
Results
What I'd do differently
If I were to do this project again, I'd spend more time upfront on research and talking directly with users. Having more conversations earlier would help me understand their needs better, spot patterns sooner, and make stronger decisions from the start.
Next Project
A full rebranding and website redesign project for Elixirator
Elixirator is a software development company specializing in building and launching digital products for startups.